Help desks to assist voters as UP poll body intensifies electoral roll revision
Aditi Madhukar | Feb 09, 2026, 18:14 IST
Uttar Pradesh’s poll authorities are setting up voter help desks at electoral roll hearings to assist citizens with the special summary revision process. The initiative aims to resolve queries, support registration, and boost inclusion of young voters and women ahead of elections.
In a renewed push to update and refine the electoral roll ahead of upcoming elections, the Uttar Pradesh poll authorities have intensified efforts under the Special Summary Revision (SSR) process by setting up help desks at voter hearing locations across the state. The move, directed by the Chief Electoral Officer (CEO) Navdeep Rinwa, is designed to assist eligible voters in understanding and navigating the electoral roll verification process, resolving issues, and encouraging greater participation.
These help desks are being staffed with trained personnel and will prominently display toll-free contact numbers to address voter queries and provide guidance. Basic amenities such as seating, drinking water, and access to washrooms are also being arranged at hearing venues to make the process more accessible and manageable for attendees.
The intensified focus on outreach comes after notices were issued to more than three crore voters whose entries were either missing or flagged for inconsistency in the draft electoral rolls. Among these, a significant number relate to voters whose details could not be verified against earlier rolls, prompting officials to call them for hearings to submit proper documentation.
Alongside the help desk initiative, officials have launched a broader campaign aimed at increasing voter registration, particularly among young people aged 18 to 20 and women. Efforts are being made to reach out to newly eligible voterssuch as recent school and college graduates as well as women who may have missed earlier enumeration due to marriage or other life changes.
To bolster participation, the CEO has encouraged collaboration with various government departments, including education, health, and women’s welfare, to tap into institutions like schools and colleges for awareness drives. Both online and offline avenues are being promoted for submitting Form‑6 applications, which are used for new voter registrations.
The poll body has also noted a decline in the female voter ratio in the state’s electoral rolls, and special measures are being planned to engage community health workers, Anganwadi staff, and self‑help group members to reach unregistered women and support them through the registration process.
In addition to on‑the‑ground help desks, authorities are using a mix of media channels, print, electronic, and social to spread awareness about the importance of being included in the electoral roll and to ensure that eligible citizens have every opportunity to exercise their democratic rights.
As the SSR process progresses, the UP election administrative machinery continues to refine its strategies to make electoral participation smoother and more inclusive for all segments of the population, while attempting to address discrepancies and update voter records in a timely manner.
These help desks are being staffed with trained personnel and will prominently display toll-free contact numbers to address voter queries and provide guidance. Basic amenities such as seating, drinking water, and access to washrooms are also being arranged at hearing venues to make the process more accessible and manageable for attendees.
The intensified focus on outreach comes after notices were issued to more than three crore voters whose entries were either missing or flagged for inconsistency in the draft electoral rolls. Among these, a significant number relate to voters whose details could not be verified against earlier rolls, prompting officials to call them for hearings to submit proper documentation.
Alongside the help desk initiative, officials have launched a broader campaign aimed at increasing voter registration, particularly among young people aged 18 to 20 and women. Efforts are being made to reach out to newly eligible voterssuch as recent school and college graduates as well as women who may have missed earlier enumeration due to marriage or other life changes.
To bolster participation, the CEO has encouraged collaboration with various government departments, including education, health, and women’s welfare, to tap into institutions like schools and colleges for awareness drives. Both online and offline avenues are being promoted for submitting Form‑6 applications, which are used for new voter registrations.
The poll body has also noted a decline in the female voter ratio in the state’s electoral rolls, and special measures are being planned to engage community health workers, Anganwadi staff, and self‑help group members to reach unregistered women and support them through the registration process.
In addition to on‑the‑ground help desks, authorities are using a mix of media channels, print, electronic, and social to spread awareness about the importance of being included in the electoral roll and to ensure that eligible citizens have every opportunity to exercise their democratic rights.
As the SSR process progresses, the UP election administrative machinery continues to refine its strategies to make electoral participation smoother and more inclusive for all segments of the population, while attempting to address discrepancies and update voter records in a timely manner.
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